The short version.

A clear starting point.

• You own your manuscript, your marks, your dictionary, and any AI output you choose to keep. We do not claim rights to your writing.
• Per-app Pro is $20 per month and Suite Pro is $30 per month for all three apps, billed through Stripe. Cancel any time. Your access continues through the end of the paid period. See the pricing page for current prices.
• We run best-effort. No uptime guarantee yet. We are an indie tool built for individual writers.
• Hosted AI routes through our proxy to Anthropic or Google. Bring-your-own-key routes through your own account instead.

01 · The agreement

Acceptance

By using Kaizen R/W, you are agreeing to these terms. If you do not agree, do not use the service. If you are using KRW on behalf of a business, you are telling us you have the authority to agree for that business.

02 · The agreement

What the service is

Kaizen R/W is a browser-based tool that reads fiction drafts through AI models and marks them for revision. It supports four access paths: a hosted free tier, per-app Pro, Suite Pro, which is one subscription covering all three apps, and bring-your-own-key (BYOK). The full capability set and limits are described on the pricing page.

Kaizen R/W is a young product. Features can change, be removed, or be renamed. Where it affects your account, we will notify you by email.

03 · The agreement

Access and accounts

Hosted access starts by entering your email. We send an activation link; clicking it brings your account online and stores your access in this browser. Do not share that link. If it expires within its 24-hour window, submit your email again for a fresh one. We may revoke access that is being abused, shared across accounts, or used in violation of these terms.

If you are using BYOK only, you do not need an account with us. You supply your own provider credentials and we proxy the requests.

04 · The agreement

Subscriptions and billing

Per-app Pro is $20 per month and Suite Pro is $30 per month for all three apps under one subscription; buying Suite Pro cancels any matching per-app subscription automatically. Charges go to the payment method you give Stripe at checkout. Subscriptions renew automatically at the end of each period until you cancel. To cancel, open the Reader and use the manage-subscription link in Settings, or contact us. Your access continues until the end of the paid period.

Billing is handled by Stripe under Stripe's services agreement and privacy policy. We do not store your full payment card details. If a payment fails, we will pause Pro access until it is resolved. Prices can change with at least thirty days' notice before the next renewal; if you do not like the new price, cancel before it takes effect.

05 · The agreement

Refunds

Pro is a monthly subscription. When you cancel, your access continues to the end of the paid period and you are not charged again. We do not issue refunds for the current period once Pro AI features have been used, since the cost of those AI calls falls on us at the moment they run.

If something is genuinely broken on our end and you cannot use what you paid for, email us at hello@kaizenrw.com and we will make it right, usually with service credit or a refund where appropriate. If you have been charged and never received access, that is our problem to fix and we will resolve it without a fuss.

06 · The agreement

Your content

You keep all rights to your manuscripts, marks, dictionary entries, revision history, and any AI-generated output you decide to keep. We do not claim a license to your writing beyond what is needed to run the service for you, moving text between your browser, our proxy, and the provider you chose.

We do not use your manuscript content to train models. Hosted plans run on paid APIs that do not train on inputs by default: Google's paid Gemini API and Anthropic's commercial API both exclude API traffic from training. Their current terms are the source of truth; links are on the privacy page.

07 · The agreement

Acceptable use

Kaizen R/W is for fiction revision. Do not use it to generate or refine content that is illegal where you are, sexually explicit material involving minors, or targeted harassment. Do not try to probe, bypass, or attack the service, its providers, or other writers' sessions. Do not resell or rebrand KRW as your own product.

We can suspend or terminate access for violations. We would rather warn first and fix than cut off access, but egregious or repeated violations skip the warning.

08 · The agreement

Third-party providers

Hosted plans route AI requests to Google (Gemini) and Anthropic (Claude) through our proxy on paid API tiers. BYOK routes through your own key on one of those providers. Their terms and privacy policies apply to the text your requests carry. We pick providers carefully and disclose them openly; we do not control their models or their policies.

09 · The agreement

Availability

We run Kaizen R/W on a best-effort basis. There is no uptime guarantee yet. The service can go down, slow down, or behave oddly, especially during deploys. If an outage costs you real time, email us and we will make it right as best we can, usually with service credit.

We can change, pause, or discontinue features. If we discontinue something you depend on, we will give reasonable notice and, where practical, a path to export your data.

10 · The agreement

Disclaimers and limits

Kaizen R/W is provided "as is," without warranties. The AI reads your draft and makes suggestions; it can be wrong, miss things, or produce output that does not match your intent. You are the author. Treat AI suggestions as editorial notes; use what helps and set the rest aside.

To the extent allowed by law, our total liability for anything arising out of the service is capped at the amount you have paid us in the twelve months before the claim, or one hundred US dollars if you have not paid anything. We are not liable for indirect, consequential, or lost-profit damages.

11 · The agreement

Changes to these terms

We will update these terms as the product evolves. The effective date at the bottom of this page reflects the latest revision. Where a change is significant, including pricing, service scope, or data handling, we will email the address on file. Continued use after the effective date means you accept the new terms.

12 · The agreement

Governing law

These terms are governed by the laws of the United States and the state where the operator of Kaizen R/W is resident, without regard to conflict-of-law rules. Disputes go to the courts sitting in that jurisdiction unless a mandatory consumer-protection law in your country says otherwise.

13 · The agreement

Contact

Questions about these terms, refund requests, or legal notices: hello@kaizenrw.com.

Effective date: June 1, 2026